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The Real Estate Book of Kauai
Statement of Policies
2009 - 2010

 
  1. Schedule. The Real Estate Book is published every 4 weeks through the end of 2009. Beginning 2010, new content will be published every 8 weeks. The cover and issue number may continue to change every 4 weeks. Billing will continue to be every 4 weeks. Submission deadline for most ads is always on a Tuesday with the scheduled distribution date on the second Thursday following the submission deadline. All ad materials and copy are due by 6:00 p.m. on the submission deadline (see schedule.) Agency created ads which are delivered to us as completed PDFs according to specifications have an additional 2 days beyond the published submission deadlines.
  2. Ad Submission / Proofing Cycle . All listings and photographs must be submitted via our Advertising Management System (AMS) or be emailed in an easy to understand format (additional charges may apply - see 3. below). AMS is a powerful online system which gives you full control over your listings and ads. Once submitted, we will create your ad and issue a proof in the order received - usually within 2 business days. All proofs will be made available by email as either an attachment, or a link to our website. You will have an opportunity to make corrections or changes within 24 hours after we email your proof. We will then make changes and issue a new proof. All ads submitted after the copy deadline may be produced without benefit of the proofing process or with a reduced number of proofing cycles, based on our workload and ability to meet the request. This may result in your not being able to approve the final version. All changes must be made prior to 7 days after posted deadlines. We are not responsible for errors or unavailable proofing caused by late submission, so please submit ads on time!
  3. Ad Layout/Listing Fees. 1 free ad layout is included for each contract period. This means we will work with you to design and structure your ad with our graphic design team. Once in place, your initial layout will be used as a template for future ads. There is generally no charge for minor changes or adding or deleting listings within the ad, as long as you make changes directly in our AMS system. However, if you wish to redesign or significantly alter your layout, we may charge a service fee of $60/hr. for these added services. A service fee of $4.00/listing may be charged for listings which we enter into AMS on your behalf.
  4. Payment. Payments are due on the submission deadline for each new issue. Mid-term payments (for second month in our bi-monthly issues beginning 2010) will be 4 weeks after the submission deadline. Invoices will be sent by email (unless otherwise stipulated by contract). Late or un-received emails of invoices does not waive or extend the payment due date. It is the customer's responsibility to make sure payment is received on time and according to contract. A late fee of $25 may be imposed on any payment received after the submission deadline. Additionally, a 1.5% monthly service charge may be assessed on overdue balances on your account. Applicable late fees and monthly service charges may be added on either current or subsequent invoices. Credit card payments will be charged automatically on or after the day before the submission deadline. Late fees may apply for automatic payments which are refused or declined by the issuing bank.
  5. Cover Packages. Cover packages are available to both contracted and non-contracted advertisers on a reservation basis. Reservation Deposit: We must receive a 50% deposit to hold your reservation. Deposit is refundable up to the reservation deadline after which there will be no refund. Reservation deadline for next issue is the same as the distribution date for the previous issue (see schedule). Full payment must be received by the regular submission deadline for the issue (see schedule). Discounted subscriber rates are available for those who sign a new (or have an existing) 6 month or 1 year insertion order with the magazine. Call 821-2919 for details.
  6. Temporary Upgrading. Occasionally, you may wish to upgrade by adding additional advertising space for individual issues where you have increased advertising needs. Generally, we will honor these requests pending space availability. For full or multiple page advertisers, additional full pages will be billed at $50 over the standard full page rate in effect at that time for the time period of the contracted term. Half page advertisers upgrading temporarily to a full page (or more) will be billed at the full page "open rate" in effect at that time.
  7. Skipping Issues/Temporary Downgrading. Our contracted rates are based on discounts given for consecutive uninterrupted service during a 4, 6 or 12 month term. Under the terms of our contracts, we are not obligated to allow skipping of issues or downgrading (reducing) the amount of ad space specified in contract. This is because we also have certain commitments to our vendors which are based on signed commitments with our clients. Most notably, we must purchase our advertising space in advance in blocks of 4 or 8 full pages. As a courtesy however, we may enable you to temporarily skip or downgrade a single issue if time and space allocations allow for it. Please be advised that ALL downgraded print ads will be billed at the "open rate" for the resulting full or half pages. Skipped issues, when allowed, will cause the contract period to automatically extend by 1 issue and a charge of $50 will be assessed for the skipped issue. A maximum of 1 skipped or downgraded issue will be granted during any contract period. Gold or Platinum internet packages cannot be skipped. We cannot honor requests made after the submission deadline.
  8. Cancellation of Premium Online Packages. Our Gold and Silver Internet packages (details here) are purchased only under contract for 6 or 12 month periods. Cancellation of these services, when permitted, requires 30 days advance notice. You will be billed for the full cost of the current issue cycle for packages canceled in mid-cycle.
  9. Online Listing Limitations. In general, contracted print advertisers are welcome to upload their listings to AMS, including properties that are not currently in the magazine. This rule is subject to the following limitations and applies to both companies and agents: For half page subscribers, a maximum of 10 active listings may be online. For full page subscribers, a maximum of 24 active listings, and for 2 or more page subscribers, there is no maximum.
  10. Early Termination of Contract. Although we are not obligated to allow early termination of contracts, we may occasionally allow early termination due to emergency situations that may arise for our clients. In these rare cases, we will surcharge your account based on the following: a) Contracts terminated prior to the 4th month in the term will be billed (surcharged) the difference between the contracted rate and the current "open rate" ($598 as of November 2009) for each completed issue in the term. b) 6 month contracts terminated after the 4th month and before the 6th month into the contract will be billed (surcharged) the difference between the contracted rate and the 4 month rate. Full year contracts terminated after the 6th issue and before the 12th month will be billed (surcharged) the difference between the contracted rate and the standard 6 month rate for the first 6 months, PLUS the difference between the contracted rate and the current "open rate" for each subsequent month in which the ad appeared in the magazine. Months are counted as 28 days, according to contract.
  11. Suspension for Nonpayment. For accounts in arrears, we may at our discretion, suspend the account and refuse to print further issues until the account balance has been paid. We reserve the right to enforce the remaining terms of the contract once the account has been brought back to balance, including all late payment and monthly service fees. Each suspended issue missed due to overdue balances will automatically extend the term by another issue in order to complete the terms of contract.
  12. Enforcement / Collections. Please note that accounts more than 3 months in arrears may be suspended and/or turned over to an independent collection agency. More importantly, these accounts will be reported to consumer credit agencies and may negatively affect your credit rating. Overdue accounts will be liable for late payment and monthly service fees, and additionally, any fees we must pay in order to enforce collection under our agreement. These fees can add up considerably, so please do not allow your account to become delinquent.

Last update of this page was on 11/12/2009

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